Carr Tech Automotive Solutions

Makes Damage Disappear

Writer / Lois Tomaszewski
Photographer / Jubilee Edgell

Business owner Kevin Carr is motivated by several things – his faith, his family and the quality of the work he provides to his customers.

Most of the customers at his dent repair business, Carr Tech Automotive Services, fall into two categories, Carr says.

“A high percentage of my customers are the people who are aggravated about the ding they see every day as they get into their car headed for work, and also the person who is super frustrated to come out to a parking lot and find their car damaged,” he says.

Carr spent seven years working in the mobile paintless dent repair business, being trained by a good friend he met when working in jail ministry, before opening his own shop in April of 2018. It is a family business, and that means that his wife Elizabeth and the couple’s nine children have put in “blood, sweat and tears,” he says, to get it running and keeping it going.

On weekends and sometimes during the week the children often visit the shop. It is a perk that Carr enjoys.

That quality family life carries over into the quality he places on the work his team completes for customers. Carr’s business motto is, “A good name is to be chosen over great riches,” from Proverbs 22:1. He stands by the quality of the work. It is the same trait he expects of those he hires.

New hires need to be team-oriented. He currently employs four full-time people. Three mobile dent repair technicians, an office manager, and a detailer and painter are all part of his team.

“I want people who work together and root for each other,” Carr explains. “I want people who want a career. Passion is required. You’ve got to love your work and take pride in it, and know your name is connected to that.”

The dent repair business is complex, and once potential employees learn all the nuances of the repair process and methods used, Carr says they eventually earn “hat-off respect. For a properly trained tech, this is more than a job, it’s an art.”

Carr Tech uses a method that pushes out dents and dings without painting. These dents can be the result of grocery-cart hits, door dings or even hail damage. Carr has even seen a few dents caused by a collision with a deer. If the vehicle has a dent and the paint surface has not been broken, Carr Tech should be the first call.

The repair methods used at Carr Tech differ from those that are used by a traditional body shop, but Carr’s methods are often completed within one day, don’t require repair reports, and are usually much more cost effective for the customer. Repairs of dents caused by hail take longer because of the potentially excessive damage.

Traditionally, damage that occurs from a hail storm is fixed with a polyester putty product, which is then sanded, buffed and painted. Otherwise, the damaged panels are taken off, replaced, and the car is repainted. This is labor intensive, which adds to the cost of the repairs.

The Carr Tech method is the preferred method of repairing dents, Carr says. It repairs the dented surface without requiring any use of body filler, repainting or color matching. It is typically more cost effective for the client, depending on the size and damage.

Carr Tech has specialized in paintless dent repair since opening, and is expanding the services offered including System X ceramic coating. RestoreFX, a paintless clear coat repair system, was recently added, and it takes care of scratches caused by pets, debris or car washes, among other causes.

“It’s like hitting the reset button on your vehicle’s clear coat,” Carr explains.

Anyone who needs a dent repaired is encouraged to check in with Carr Tech. If the damage is caused by hail, the customer should file a claim with their insurance company first, and then contact them with the claim number and insurance company contact and they can take it from there. If the dent is not from hail damage, Carr says the customer can take a photo of the dent and send it to Carr Tech via text. By looking at the photo, Carr can advise the customer as to the options, and whether the repair can be done by his team or should be taken to an auto body shop. He works with insurance companies for needed repairs, as well as local body shops.

“Unless it is really mangled, we can get an estimate prepared with a photo,” he says.

When a repair is needed, the Carr Tech dent repair team can travel to the customer or take care of the vehicle at the Warsaw shop. His team travels throughout northern Indiana including Fort Wayne, Elkhart, Bristol, Granger, Lakeville, South Bend, Plymouth, Rochester, Goshen, Leesburg, Wabash, North Manchester, Columbia City, Syracuse, Middlebury and other locations.

Carr has been in this business long enough to learn some important lessons. He feels quality is more important than speed. The key to customer satisfaction, he says, is to undersell and over-deliver. This ensures that the result will meet or exceed customer expectations. Without quality, the stress factor increases, he says.

For Carr, his reward is seeing something damaged become repaired, and giving his customers what he calls the “wow effect.” He likens this to his strong faith, which compels him to give Bibles to anyone who stops in and asks for one.

“We get to do auto restoration, but God takes ruined sinners and does a spiritual restoration,” Carr says. “My faith is the heartbeat that keeps us going.”

REPAIR

Paintless Dent Repair

RESTORE

Paint Correction

PROTECT

Ceramic Coating

Pat Maier

I’m impressed with the quality of work that was done. My dent was repaired and my vehicle looks like it never happened. They even buff out headlights and other services. I would definitely recommend these guys.

Pat Maier

Cody Silva

Excellent job on a 2018 Silverado taken to Carr Tech for a number of dents and a complete paint restoration. It was in rough shape. Came back looking new. These guys are the best in the region.

Cody Silva

Crystal

I was so pleased with Carr Tech & the work they did to help me get my 2018 Malibu repaired. Jason's customer service & communication was fantastic & Kevin did a top notch job on the repair. He even went above & beyond & washed the car for me. I would definitely recommend Carr Tech!!

Crystal

Roy Carter

Great service from Kevin and Israel, the repair was completed quickly, as described and at a great price. Highly recommended.

Roy Carter

Josh Gales

I've worked with Kevin and Carr Tech a number of times, and they always do excellent work. I just had them do a one-step paint correction, and my Miata has never looked better! The prices are fair, the quality of their work is top notch, and it's nice to know I'm supporting a local family-owned business at the same time. Highly recommended!

Josh Gales

Kevin Swartz

I love the job that Carr Tech did with my car! Great customer service! Everyone was amazing!

Kevin Swartz

Linda Riley

My car was beautifully detailed. My friends and family thought it was a brand new car.

Linda Riley
Senior Loan Officer / Ruoff Mortgage

Brad Jackson

Kevin does fantastic work and is very good to work with!!

Brad Jackson

Ariel

Great work!

Ariel

Don Fackler

Fast reliable work, staff is always helpful and work is always top notch. And their prices are always fair for the job done !!!!

Don Fackler

Jamie Gard

My car was awesome inside and out. I had so much dog hair, and it was totally gone.

Jamie Gard

Lizette Hnatuk

I HIGHLY recommend Carr Tech for your vehicle detailing!! They did a great job!!

Lizette Hnatuk

Robert Mcfarland

I got my windows tinted there and they went the extra mile to clean some dog hair out of my windows that’s been stuck for months, and it wasn’t easy to get to and they didn’t charge me for the extra work!! So support the local economy check ‘em out!!

Robert Mcfarland

Lashea May

Contacted them to have my grills swapped out on my vehicle and they were willing to do it for a very reasonable price. They did an awesome job!

Lashea May

Kevin DeGraff

Kevin and the entire Carr Tech team were great to work with! Been driving my older Lexus all year with a dent. Stopped in on a Friday so they could see the dent above the driver's side front tire and in 20 min. had an estimate I was very happy with. Dropped the car off Sunday night and by 2:30 pm Monday it was done. Wish I had stopped in months ago! They also touched up a few paint chip areas where the dent was and buffed my headlights which are shining bright now! Thanks Carr Tech.

Kevin DeGraff

Cory Rogers

Fast easy and super clean!

Cory Rogers

Rick Ehrick

Good job end right on time

Rick Ehrick

Riley Drobitsch

They did a great job on tinting one of our trucks.  Very experienced & knowledgeable. We are actually coming back next week to do another truck.  Would recommend!

Lonnie English

Great place for all tinting.  Very experienced and quick service.  Really takes care of their customers.  Various options for what kind of tint that you want or need.  Did a great job on my son's little Tacoma, made it look so much better with properly installed tint on the vehicle.  Can't recommend them enough.  Excellent service

Lonnie English

Roy Whitmore

I found Them to be most knowledgeable and helpful in selecting proper shade for my needs. The price is most reasonable and They place customer satisfaction at the forefront. I highly recommend this company.

Roy Whitmore

Joshua McClain

Fast and great quality service.  My windows look great, and I am very happy.  Will definitely be bringing my other vehicles.

Joshua McClain

Terri Edgington

I needed my SUV Panoramic moon roof done.  There was just too much light coming in when I turned my head a certain way while driving…They did a great job!  So, I took it back before a long road trip.  I really liked the moon roof being tinted (he did a fabulous job).  Wow!  The next time turned out great too!  They did my side windows, back window, and my windshield, also a Sunstrip at the top of my windshield, which I really appreciate!  I had no idea they offered things like that.  It makes such a difference, day and night driving! I’ve had windows tinted on vehicles before, but this company, from my observation…Better than the rest.  I’m very pleased.

Terri Edgington

Randy & Lisa Rinker

Great dent repair. Cannot even see where it was. Fast and easy service.

Randy & Lisa Rinker

Ashley Smith

I had my back hatch repainted and a dent fixed on the front fender. These two jobs were done in a timely manner and they did an excellent job. Car looks brand new again! Office had good communication skills and very easy to work with! I highly recommend Carr Tech in Warsaw!

Ashley Smith

Dana B.

The Car Tech guys were very friendly, super helpful, and did an AWESOME job! My hood shines like a new mirror!

Dana B.

Christina Cassel

Had them take a dent out of hood, my vehicle is only a month old. They were super fast, polite and can't even tell where it was. Would recommend

Christina Cassel

Geneva Bradford

I had a big door ding on my Jeep Grand Cherokee. They got me in within a couple days. They even did it on Labor Day! The car looked brand new again. Great service!!

Geneva Bradford

Craig Brown

They did a great job on my window tint. I wasn't sure the right way to go since the back was already factory tint. Told them I was leaving it in their hands and they did a great job. Gave me the less expensive tint because it matched the factory. They were honest with my money and didn't take advantage of the situation.

Craig Brown

Vicki Martin

They got a friend's very dirty truck, very clean. Polite, professional, & got us in quick.

Vicki Martin

J Roley

Great, quick and friendly service, at a great price.

J Roley

J. D. Woods

The service from these guys is incredible! They repaired a dent and detailed the interior and the trunk. They literally made a 2013 car look brand new. Thanks Car Tech for your excellent work!

J. D. Woods

George Hatcher

Car Tech are the ultimate professionals, they did an awesome job restoring my truck to its Original glory. Thanks Guys, your the best, George Hatcher

George Hatcher

Kathy Swickheimer Puckett

Highly recommend, great service and awesome job on my Ram. Looks brand new and happy with the protection, shine and quality that will add even more $$ when I resale.

Kathy Swickheimer Puckett

Jason Rowland

The painless dent repair they performed was top notch. Super honest and very easy to work with! They have all my future business!!  

Jason Rowland

Jennifer Cobb-Hayes

My baby looks brand new! Thanks so much for your hard work and fabulous job! May be an image of car, road and text that says 'GMC'

Jennifer Cobb-Hayes

Taylor Seward

Had dent removed… very nice result.

Taylor Seward

Ivan

Carr Tech did an amazing job for both our Tesla and Suzuki! My Tesla was ceramic wrapped professionally. Now it shines better and dirt comes off way more easier. Our older Suzuki had it's paint restored and the results are night and day. They were also friendly and willing to explain any questions/concerns we had. I recommend the services Carr Tech provides!

Ivan

Leslie Hernandez

Friendly staff and Great customer service! They did an amazing job restoring my car, it practically looks brand new! I highly recommend their services!

Leslie Hernandez

Jeff Owens

Full detail of a small SUV. It SPARKLES. stains that I thought were permanent are gone. Well worth the premium they charge. Completed on time, on quote, and with a smile.

Jeff Owens
Realtor / Remax

Dan Weber

Really great people that provide impeccable service…would definitely recommend them!

Dan Weber

Rakesh Lakum

I recommend them for detailing, Great job.

Rakesh Lakum

Beth Yoder

Super friendly and awesome customer service. I took my car there to be looked at and given a price. They came to my house the next morning to fix it (took all the dents out of my car door) and it looks great. Would definitely 100% recommend!!

Jim Weirick

I was very impressed with the work you did on my car.

Jim Weirick

Jerry Ryan

Kevin and his crew did an excellent job on my 1999 Ford Ranger. I thought that I was going to have to get it repainted because the paint was old and faded. But he made it look new again. I'm amazed at how well it turned out!

Jerry Ryan

Abigail Morris

I had my van cleaned inside from my 4 kids and it looks beyond brand new. 10/10 recommend service

Abigail Morris

Tom Thompson

Kevin came to my house and completely removed a small dent from my classic car. He was very professional and easy to work with, did an amazing job I would recommend his services to anyone. https://youtu.be/NkQKe7f8qHE

Tom Thompson

Mahlon Hershberger

Great job on the interior detailing of my truck! Very clean

Mahlon Hershberger

Terry Smith

My customers commented on how nice the van was. Thank you Carrtech for helping me put my best foot forward. You did an awesome job.

Terry Smith

Shane Frost

Kevin is a great guy and has a fantastic team, offering premium level paint correction, dent removal and ceramic coating.

Shane Frost

Ellen & John Geise

We recently had a dent repair done on our car and they did a great job. Very professional, friendly staff. We highly recommend their services. Carr Tech is the place to go for dent Repair if you desire a job well done by professionals. My husband and I highly recommend their services. Thanks again, Craig, for your talent and expertise. May God bless you and the whole crew at Carr Tech.

Ellen Geise

Cindy Duncan

I had an amazing very professional estimate done. Top shelf, friendly and knowledgeable staff! Thank you for your time and patience.

Cindy Duncan

Colette Carunchia

To say I am happy with how well they did on my moms car is an absolute understatement. This car looks more clean now than the day she got it. It smells clean, looks shiney, and has that new car feel back. THANK YOU

Colette Carunchia

Amanda Downing

Great professional service! Did a wonderful job detailing a truck for us. Looked brand new.

Amanda Downing

Julio Reyes

Carrtech is our go to for our car detailing needs. Kevin and their team have been fantastic in providing top notch service for our company. On top of that, their dent removal is easy to schedule and has a quick turnaround.

Julio Reyes

Heather Mikel

We have used Kevin for a few years now and he has saved us a lot of time and money in body work. This has really helped us get our cars to the auction quicker and turnaround time is essential to our success. We always appreciate his friendly and professional service and we trust him to work in our shop even if we have to make a run to town for an errand. We recommend him to anyone who is looking for a good quality job!

Heather Mikel

Joe Wood

I used Kevin to fix 2 rather large dents on our 2012 Kia and we were impressed not only by his work but by his willingness to work around our busy schedule with kids in sports. Kevin at Carr Tech is our first choice.

Joe Wood

Ashlee Ryman

These guys do an amazing job! Seriously the best details and PDR you could ask for! You will not regret using them!

Ashlee Ryman

Jeremy Baxter

Amazing job!!! Highly recommended for any job on your vehicle!!!!

Jeremy Baxter

Tim Lowman

Fantastic job on dent removal, absolutely can't tell it was there. Detailing was great too.

Tim Lowman

Marge Schaphorst

Fabulous service and an awesome job on dent removal. My new car LOOKS new again. Thanks Kevin and crew!

Marge Schaphorst

Erick Sawyer

we brought my fiancee's car in with a sharp dent on the bodyline, it looks brand new. absolutely perfect. very fair pricing too. we will definitely be coming back for any dent repairs in the future

Erick Sawyer

Brandy Sawyer

They did an amazing job on getting out the door ding I had on my driver door of my brand new Challenger. They were very nice and the prices are great!! I highly recommend their services.

Brandy Sawyer

Josh Turner

Kevin fixed a nasty dent on my 99 Lexus LS400. By the time he was done it looked as if there was never a dent in the first place. Amazing work and a great experience. Thank you!

Josh Turner

Eric Tackett

Couldn’t have asked for anything more! Great communication, fast service, super polite staff, great pricing, and phenomenal craftsmanship! My hood looks like nothing ever happened to it! Thanks once again! Will gladly be doing business with you guys again!

Eric Tackett

Andy Green

We took our 2019 Camaro here for ceramic coating and it looks awesome. They did a great job and my wife is so pleased with her car. Highly recommend them for ceramic coating services.

Andy Green

Sharon Sucec

Another great job. The crew was very thorough.

Sharon Sucec

Ruben Chupp

Kevin and his employees have always completed what was promised. I can ask for no more than that.

Ruben Chupp

Jenny

Kevin did an awesome job, we had a scheduled appointment at our home for 9AM, he was on time, not a minute late. After 5 hours of working on 2 dents, he didn't finish until the job was to his satisfaction, which is perfect. Very reasonable prices as well! I would definitely recommend him to everyone! Thanks again, Kevin!

Jason Redman

Excellent job removing the dents from my vehicle! If you have any dents from shopping carts, parking lot door dings, or hail damage that are an eye sore on your vehicle, this is the place to get your car looking top notch again without any painting.

Dan Hertel

Kevin just removed a 19 inch crease from my back fender on my 2015 Ford Explorer. You cannot see a single mark, it is gone, the paint is smooth and shiny, it looks factory new.

David Porter

Great detailing job with every detail and nook cleaned really well! Erased all evidence of being a young families habitat and nows it's cleaner than when we got it off the lot from dealer after they had detailed it!

Marcia Kaminski Ashcom

When I went to pick up my car, I could not believe the job this place did. The repair was 100% perfect! I'm so pleased with this place. Top-notch and so friendly! I highly recommend them. Thank you Carr Tech, for a professionally finished product!

Marcia Kaminski Ashcom

Kevin Teel

Kevin has been a saint not only in saving myself time but my employer $$. His workmanship & attitude are flawless. HIGHLY recommend his services.

Kevin Teel

Clay Johnson

I have been doing business with Kevin for several years. His work is always top-notch and he keeps his appointments on time. Kevin shows up with a smile and always has a positive professional attitude. I recommend his services often and always get positive feedback from my clients and friends.

Clay Johnson

Loralyn Dyson

I highly recommend CarrTech! They have fixed 2 dents on my husband's truck and did a great job. I was there today, and they had time to fix a scratch on my truck door. Very pleased with how they fixed it, you can't tell it was even scratched! It looks great! Super nice people and great service.

Loralyn Dyson

Marcus Miller

Very good service and they do amazing work, I’m very happy with how my truck turned out!

Marcus Miller

John Kimpel

I finally decided to stop in and get an idea about what it might cost to get some dings & dents repaired. Kevin showed me what they could fix based on the size of the dented area. He kept track of the area of the dents & we went back in the office where he gave a fair estimate of his repair costs. They looked at the calendar and they could get to it in a little over a week. I took it in and he said he hoped to have it done later in the day. My truck was waiting for me when I got there, so I got with Kevin and we looked over the repaired areas. I was very satisfied with the work that Carr Tech did for me at a reasonable cost and in a timely manner. They were enjoyable to work with.

John Kimpel

Levi Willis

I could not be happier with the service with Carr Tech. I was able to take my car to Best One and they made my dent in the hood look almost invisible. If it wasn't for the rock hitting and taking paint off it would be like new. I am very happy with the service and definitely pleased with how quick they were!

Levi Willis

Adam Neely

They took out the deepest, gnarliest door ding I have ever seen. Can't even tell it ever happened.

Adam Neely

Gloria Chupp

Carr Tech did a full detail on my husband's work truck so it was very dirty and it came back spotless inside and out. They did an AMAZING JOB!!!

Gloria Chupp

Debbie Swihart

OMGosh!!! Talk about customer service 👍👍 so kind and pleasant, the owner even told me about a $25 off coupon I could use❣ Great people and could get me fixed up quickly🌞

Debbie Swihart

Adriana Nelson

Friendly staff, had it done before set time. The place where my dent was is not there, as if it never was!! Highly recommend.

Adriana Nelson

Tammy Cotton

I had them detail the inside of my Lincoln MKX recently. I take my Great Pyranese for rides in it a lot...so lots of dog hair. The inside of my car looked brand new when they finished it. Great job guys!!!

Tammy Cotton

Jason Dorsett

The best name for Ceramic Coatings, Dent Repairs and Car details is Carr Tech!

Jason

Don Clemens

Great service and great individual!

Don Clemens

Steven Hite

These guys do a wonderful job and they care about their work. Top notch! Highly recommend!

Steven Hite

Kevin Rutherford

Great customer service and great work

Kevin Rutherford

Bill Zimmer

Kevin removed some small dents from my SUV and then detailed the interior and exterior. Did a nice job. Will take another dent to hime soon.

Bill Zimmer

Sharista Branham

I have never been as impressed with a car detail. The staff is knowledgeable, courteous and helpful. I had the ceramic coating put on my Jeep and it looked better than when I bought it! I recently took it back to have the front two windows tinted to match the factory tint. I am beyond happy with the outcome! I highly recommend Carr Tech. The customer service is top notch!

Lindsay Rapp

Just had my car detailed here and am very happy with their service all around. Great customer service and my car looks so nice! It was very needed and very appreciated! Every person I encountered was super polite and courteous. Better experience than I could have asked for.

Ashley Petitt

Carr Tech did an amazing job getting a small dent out of my driver side door. They were extremely professional and friendly during my experience. The atmosphere of the lobby was great too. Would highly recommend to anyone in need of their services.

Stephen Kenneth Caudill

Kevin is the only guy I trust to get dents out on our car lot! He's gotten tricky ones out of body lines and even on the new aluminum bodies! Quick and reliable!

Kevin Kracher

Excellent work and superb customer service. They did a great job removing some dents in my car; can’t even tell where the dents were. Highly recommend!

Don & Staci Goble

Wonderful place! They did an awesome job cleaning my truck inside and out! I highly recommend them for all your cleaning and detailing needs! Thank you again.

James Jacobson

Great guys that work hard for their customers!

Colton Yoder

We had our Traverse detailed last week and the guys at Carr Tech did a fantastic job. Our car was very clean inside and out. I'd recommend this service to anyone and the owner, Kevin, was great to deal with. If you need a trustworthy place to have your vehicle detailed, give them a shot!

Colton Yoder

Kim Masura

Excellent! They detailed the interior and exterior of my Jeep. It looks brand new! I could not be happier. I highly recommend.

Kim Masura

Scott Gingerich

Kevin and his team went above and beyond. Great service and they went the extra mile!

Scott Gingerich

Diego Lopez

Paid for an exterior detail and received a whole lot more!! Brought my truck back to life. Best price/quality in town!

Diego Lopez

Marni

Very great work, and very friendly and accommodating! Came to my workplace and worked on my vehicle. So easy!

Marni

Nicole Rapp

I had a dent in the hood of my brand new car and Kevin was able to fix it, not only the day he said but he fixed it flawlessly! I’m very happy all around with my experience! Very friendly and professional!

Nicole Rapp

Robert Harvey

They detailed the interior of my pickup and when I picked it up it looked like a new pickup. They where very professional and their customer service is top notch! I highly recommend them!

Robert Harvey

Dan Gehrke

I was very pleased with the quality of the work when I inspected my SUV. The rear door was hit hard by a grocery cart which left very distinctive indentations and marks. These were all repaired very well and one would never know the door was damaged. The owner, Kevin, verified I was satisfied prior to my departure.

Dan Gehrke

R. Dubb

Carr Tech has repaired multiple dents on 2 of my vehicles and the work was incredible each time. Take a photo of your dents before you drop your car off because it’s amazing to see the before and after shots. I highly recommend Carr Tech to my friends and I trust them with all of my vehicles. Awesome work and Awesome people!

R. Dubb

Gill Sales Team

I’ve had several interior and exterior details done here and have been absolutely thrilled with the results. Our vehicles get dirty inside and out and they always find a way to get them clean. They use quality products that leave your vehicles sparkling for weeks.

Gill Sales Team